Privacy Policy

Effective Date: September 16th, 2024

Protecting your personal information is a priority for NovaCrust, a product of 21C Coffee, as we recognize your personal information. To explain how we gather, use, and protect your information, we have prepared this Privacy Policy. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

• a. Personal information: Name, address, phone number, and billing information when customers subscribe to our services.
• Username, password, and other login credentials.
• Email address.
• Credit card information for purchasing products from NovaCrust without card.

• b. Transactional Information:
• Details of payments, transactions, and funding methods linked to your Novacrust virtual card.

• c. Technical Information:
• Device type, IP address, browser type, and usage data collected through cookies or other tracking technologies.

2. How We Use Your Information

We use your information to:

Provide and improve our services, including issuing virtual cards and processing transactions.

• Communicate with you regarding account updates, promotions, or policy changes.
• Comply with legal obligations and prevent fraud or unauthorized access.

3. How We Share Your Information

Your information may be shared with:

• Service Providers: Third-party processors, payment gateways, and compliance partners who help us deliver our services.
• Legal Authorities: When required by law or to protect our rights and prevent misuse of our platform.
• Corporate Affiliates: Entities within Prosharbiz LLC for business purposes.

We never sell or share your information for marketing purposes without your consent.

4. Data Retention

We retain your personal information as long as your account is active or as required by law. Once no longer needed, data is securely deleted or anonymized.

5. Security Measures

We use encryption, firewalls, and secure server protocols to protect your data. While we strive to safeguard your information, no system is completely secure, and we encourage responsible sharing of sensitive data.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information by logging into your account.
• Opt-out of marketing communications.
• Request clarification on how your data is used.

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking

Novacrust uses cookies to enhance your experience. You can manage cookie preferences in your browser settings.

8. International Users

As a Delaware-based company, Prosharbiz LLC complies with U.S. data laws. Users outside the U.S. consent to data transfers to and processing in the United States.

9. Changes to This Privacy Policy

We may update this policy periodically. The effective date at the top of the page indicates the latest revision. Continued use of our services signifies your agreement to the revised terms.

10. Contact Us

For questions or concerns about this policy, reach out to:

• Prosharbiz LLC
• 651 N Broad St, Suite 206 Middletown, Delaware 19709
• Email: [email protected]